At Exclusive Golf Carts, we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This policy outlines our practices regarding the information we collect through our website, exclusivegolfcarts.co.za, and our business operations.
1. The Information We Collect
We collect and process personal information mainly to contact you to understand your requirements and deliver our services. We collect information directly from you when you provide us with your details via our website or in-person.
- Identifiers: Name, surname, and identity number (where required for financing or trade-ins).
- Contact Details: Email address, telephone numbers, and physical/delivery addresses.
- Transaction Data: Information related to your golf cart purchases, customisations, rentals, or trade-ins.
- Financial Information: Details necessary for processing payments or facilitating financing plans.
- Technical Data: Website usage information collected via cookies, including your IP address and browsing patterns.
2. How We Use Your Information
We use your personal information only for the purposes for which it was collected and agreed with you. This includes:
- Providing luxury and standard golf cart solutions, customisations, and accessories.
- Processing sales, managing rentals, and arranging nationwide delivery via trusted freight carriers.
- Facilitating financing plans and trade-in valuations.
- Responding to your enquiries submitted via our Contact Us page.
- Complying with legal and regulatory requirements.
3. Disclosure of Information
We do not sell personal data, but we may share information with trusted third parties—such as freight carriers and financial partners—involved in fulfilling your orders. We may also disclose information to comply with legal obligations.
4. Information Security
We employ robust security measures to protect your personal information from unauthorized access, loss, or misuse, in alignment with POPIA security safeguards.